Pushwoosh + Firebase Crashlytics: Target users by app crashes
Integrate Firebase Crashlytics with Pushwoosh to identify and notify users who experienced specific app crashes. Send targeted messages without bothering unaffected users.
- Identify users affected by specific crashes
- Send targeted apology or update notifications
- Avoid notifying unaffected users
- Track crash resolution impact
- Real-time crash data synchronization
How does the integration work?
Crash detected
Firebase Crashlytics captures crash events in real time.
Sync with Pushwoosh
Crash data flows instantly to Pushwoosh via the integration.
Segment affected users
Pushwoosh identifies users who experienced specific crashes.
Send targeted notifications
Notify affected users about fixes or workarounds.
Protect user experience
Keep unaffected users informed without spam.
Use cases
Apologize for critical crash
A critical crash affects a segment of users. Crashlytics identifies the affected devices and user sessions.
- Result:
Improved user trust and retention.
Notify about workaround
Users experience a crash when using a specific feature. A temporary workaround is available while a fix is in progress.
- Result:
Reduced support tickets and user frustration.
Confirm fix deployment
A crash is fixed in a new app version. Crashlytics tracks which users were affected by the old version.
- Result:
Faster adoption of stable app versions.
How does Pushwoosh work?
Pushwoosh helps you collect and activate customer data in real time to deliver personalized, automated campaigns that boost retention and growth. Watch the video to see how Pushwoosh unites data and engagement in one platform.
