Web Message Inbox

This guide refers to Message Inbox integration into your website

Private Offering Feature

Web Message Inbox is available only for Private Offering subscription.

Prerequisites

Make sure you've implemented Pushwoosh Web SDK on your website. To do so, please follow our guide.

Message Inbox is available for Geozones and CSV Push messages.

Overview

Prolong the effect of your campaigns with Message Inbox for websites! Being displayed at any time the browser is launched, web push notifications allow you to interact with your customers when they are surfing the web or doing their work on a desktop. But sometimes users don't pay enough attention to push messages and cannot make a decision right at the moment. By keeping web push notifications in Web Message Inbox, you let users who missed (or dismissed) your message return to your website and re-read the message whenever they prefer. Store messages in Message Inbox while they are valid to give customers time to think your offers over. Integrate Web Inbox into your website with Web Push SDK 3.0 to keep customers informed!

See it in action!

Check out Message Inbox in seconds! To make this powerful tool easy to try out, we've implemented it in our Push On website. Follow the guide to start exploring Web Message Inbox.

Mobile Message Inbox

To implement Message Inbox for mobile platforms, please follow the Mobile Message Inbox guide.

How does it work

Here's a typical workflow with InboxMessages:

Step

Method

Page load

​

Synchronizing messages with the server

InboxMessagesModel.updateMessages Executed while the SDK is initialized

Deleting outdated messages

InboxMessagesModel.updateMessages Executed while the SDK is initialized

Receiving the number of unread messages to update a badge

Pushwoosh.pwinbox.unreadMessagesCount Executed manually (after the onUpdateInboxMessagesevent triggers)

Loading messages to be displayed in Inbox

Pushwoosh.pwinbox.loadMessages Executed manually (after the onUpdateInboxMessagesevent triggers)

Marking messages got in the viewport as read

Pushwoosh.pwinbox.readMessagesWithCodes Executed manually

Performing an action assigned to the message opened

Pushwoosh.pwinbox.performActionForMessageWithCode Executed manually

Deleting messages by click on a delete icon or swipe-right a message

Pushwoosh.pwinbox.performActionForMessageWithCode Executed manually

Event listeners

onUpdateInboxMessages
// Executed after the Inbox is updated automatically while the page is loading.
Pushwoosh.push(['onUpdateInboxMessages', function(api, pwinbox) {
pwinbox.loadMessages().then(function(messages) {
console.log('EVENT: onUpdateInboxMessages', messages);
});
}]);
onPutNewMessageToInboxStore
// Executed by ServiceWorker after the Inbox Message is received and saved to indexedDB.
Pushwoosh.push(['onPutNewMessageToInboxStore', function(api, message) {
console.log('EVENT: onPutNewMessageToInboxStore', message);
}]);

Public module

WebSDK InboxMessagesPublic module presents a public interface to implement Web Inbox.

Model
type TInboxMessageTypePlain = 0;
type TInboxMessageTypeRichmedia = 1;
type TInboxMessageTypeURL = 2;
type TInboxMessageTypeDeeplink = 3;
type TInboxMessageType = TInboxMessageTypePlain // depends on action_params
| TInboxMessageTypeRichmedia
| TInboxMessageTypeURL
| TInboxMessageTypeDeeplink;
interface IInboxMessagePublic {
code: string; // inbox_id
title: string; // title
message: string; // body
imageUrl: string; // image
sendDate: string; // send_date
type: TInboxMessageType; // depends on action_params
isRead: boolean; // true if status is "read" or "open"
isActionPerformed: boolean; // true if status is "open"
}

Public methods

Check out public methods' descriptions in the Web Push SDK 3.0 guide.