Email Configuration

This guide covers domain and email addresses verification

To configure the Email platform, you have to

Please note that platform configuration is app-specific. Configure Email platform for each app you want to use for sending emails.

Verified emails and domains are available for all apps in your account.

Email address verification

Select the app from the Applications section -> click on the platforms list -> press the Configure button next to the Email platform.

When configuring Email platform for the first time, you'll have to verify the email address you're going to send messages from.

Enter the email address and a sender name, and press Continue.

The Reply to field is optional. Leave it empty so that the recipients will reply to the sender email, or verify the additional Reply to email later.

We will send a verification email to the address you've entered. Please check the inbox and follow the instructions contained in the Sender Address Verification email. To complete the verification process, verify your domain.

Domain verification

Once you've added the email address and completed its verification, you have to verify the domain.


The domain name should not contain non-ASCII characters. In case it does, please encode the domain name with Punycode as described in RFC3492.

The domain of the email address you've added will appear in the Domains list with the “Pending” status and a domain token.

Copy the domain token and add it to your domain’s TXT record.

All the information about your domain is contained in a set of Domain Name System (DNS) records. A TXT record is a type of DNS records providing additional text information about the domain.

For example, if you’re verifying the, a TXT record should consist of Name and Value as follows:





Paste here the domain token

Sign in to your domain's account on DNS provider’s website.

To check whether that particular DNS provider serves the domain you’re verifying, use free Whois services.

Add the TXT record to your domain’s DNS records.

If the TXT record is published correctly, your domain’s status on the Domains list will change to “Verified”.

The verification process usually takes from 5 to 10 minutes. In some cases, it might take up to 24 hours. If the domain’s not verified after 24 hours, please do not hesitate to contact us.

You can check by yourself whether your domain's DNS records updated correctly by following the procedure described in the Amazon How to Check Domain Verification Settings guide.

Once the domain and the email address are verified, the Email platform is configured with that email address.

Adding Emails

To add one more email address, enter it into the field left to the Add email button, then press the button. Verify the address by following the instructions in the verification email you'll receive.

If the domain of the address you've added is not verified yet, verify it by following the steps described above.

Configuring Emails via Pushwoosh API

To configure Email platform via the Pushwoosh API, submit the configureApplication request.