Dedicated server instance
The possibility to have a separate dedicated server within our system that will operate only your requests. It provides quicker delivery time of notifications.
Your requests and problems will be proceed with the priority. Together we set the expected procedure time for answering your requests and finding solutions for any problems you might face. We obligate ourselves to be available for any case in the time set in the agreement.
Blazing push delivery time (guaranteed)
We guarantee the delivery of your push notifications within a certain time that we set together in the agreement. There is no more need to worry, whether the push was delivered or not. We assure even the exact point of time when the user can read the send notification.
Serious service for serious load
Even though Pushwoosh offers unlimited pushes for all types of our accounts we still have a few limitations regarding send requests per minute/second in order to provide high level service. We take into account however, that some of our customers could need a higher load. For those we offer a serious service within the Enterprise account.
Custom-level Service Agreement
Standard Service-Level-Agreement could be not sufficient for you, that is why Pushwoosh offers the custom-level Service Agreement for the Enterprise users. It gives you the chance to set and control some of your main points of interest.