E-commerce

Turn one-time shoppers into regulars with Pushwoosh

Recover carts, reward regulars and keep every order on track from one shopper profile.

Push · Web push · In-app · Email · SMS · WhatsApp

Cart abandonment push from an online store on an iPhone lock screen

Retail brands that send 3.65M+ messages a day with Pushwoosh

Bantoa
Omada
Ofer Malls
Likecard

Why timing and personalization matter in ecommerce

70.22%
of online carts never reach checkout
5–15%
more revenue from personalized messages
10–30%
higher return on marketing spend from personalization
Growth statistics chart
Industry benchmarks: Baymard Institute (cart abandonment), McKinsey (personalization).

An ecommerce personalization platform for the whole purchase cycle

Every stage of a purchase needs its own message. These are the scenarios you can automate with Pushwoosh.

Recover abandoned carts

Start a journey the moment a cart is left, while the shopper still remembers what was in it, and send them straight back to checkout with one tap.

Keep buyers engaged after checkout

Send transactional order and delivery updates by push, email, SMS or WhatsApp, then follow up with review requests and cross-sells.

Remind shoppers to reorder

Time the reminder to how long a product lasts, so it arrives when the shampoo or pet food is about to run out. It's the easiest repeat sale a store can get.

Tell shoppers when it's back in stock

Send a back-in-stock push the moment an item a shopper wanted returns. When something sells out, suggest close alternatives before they go looking in another store.

Send coupons only where they pay off

Give discounts to shoppers who need a nudge and keep full price for loyal buyers who would order anyway. Coupon codes and amounts fill in for each RFM segment.

Bring shoppers into the store

Send a store's offer to shoppers nearby through geozones or iBeacons. POS sales and in-store purchases join the same profile, so the offer fits what they bought.

Sell several products from one push

Put a few products into an iOS image carousel and add "Add to cart" or "Buy now" buttons. The notification becomes a small sale page.

Your ecommerce loyalty platform, inside the same journeys

Celebrate birthdays and anniversaries

Send a personal offer on a shopper’s birthday or on the anniversary of their first order. You set the journey up once, and it runs every year.

Put the loyalty card in the phone's wallet

Issue Apple Wallet and Google Wallet loyalty cards and update the offers on them as they change. The card lives in the phone’s wallet, so shoppers have it at checkout even without your app.

One ecommerce marketing automation platform, from first visit to repeat order

Pushwoosh supports every stage of the customer journey, from a shopper’s first visit to their next order.

Attract

Welcome new visitors with web push and announce new arrivals and price drops to the right segments.

Convert

Bring abandoned carts back to checkout with mobile push in an automated customer journey.

Deliver

Send transactional order and delivery updates on WhatsApp, triggered from your backend through the API.

Retain

Cross-sell by email, reward loyal buyers in-app and win back lapsed ones by SMS, all from one customer profile.

Measure

See which campaigns drive revenue in analytics, down to each journey step.

See this journey for your store
Book a demo

Why retail teams pick Pushwoosh as their ecommerce customer engagement platform

Lift you can measure

Hold back a control group from any campaign and compare it with the shoppers who got the message. You’ll see the revenue the campaign added on top of what those shoppers would have spent anyway. Open rates look nice in a report, but they say very little about money.

RFM segmentation from day one

We build recency, frequency and monetary segments from your purchase events and order values. Finding your best customers, or the ones about to lapse, no longer takes a data team and a spreadsheet export.

Product data inside every message

We pull price, stock and images from your product catalog into push and email. If a price drops or an item runs low, the message shows today’s numbers.

Frequently asked questions

There's no single winner, because stores sell on different channels. Check four things: real-time event triggers, segmentation by order value, product data inside messages and a way to measure the lift each campaign adds. Pushwoosh covers all four in one platform.
GDPR CompliantISO 27001:2022 CertifiedSOC 2 Type 2 CertifiedHIPAA CompliantData Privacy Framework
GDPR · BDSG · ISO 27001:2022 · SOC 2 Type 2 · HIPAA · DPF

See a cart recovery journey built for a store like yours

Tell us what you sell and where shoppers drop off. On the demo, we'll walk you through the journey, from the first trigger to the revenue report.