You are doing your best to get users to visit your website or download your app and eventually buy the product you offer. However, customers often add items to their cart, but never complete the purchase. There are various reasons:
The bottom line: Companies lose new revenues and customers daily.
Resolution: How do you re-engage the customer to drive them back to your website or app and help them complete the transaction?
Our solution is Push Recovery Campaigns, which will return your customers and get the transaction finished.
Here is a two-step solution:
For increasing conversion, we recommend including the following elements into each of your Push Messages:
You can assign different Push Messages depending on the time that has passed since the customer abandoned the item in the cart.
The core audience mostly consists of users who constantly use your app. You can set a segment of users that opened the app a few days after the registration to avoid churning.MORE INFO
Users that bought something already are more likely to purchase again. Target them with the Segmentation feature and see the revenue growing.MORE INFO
There’s a high chance users notice a changed app icon. Increase chances to attract their attention to promotions, updates, etc. with push notifications.MORE INFO
Offer users to appraise your app with In-app messages. With this key, you can reach them in moments of happiness and gather high ratings.MORE INFO
The NPS survey measures the audience loyalty. It also helps to outline what app features are in need of improvement.MORE INFO