Map out and streamline your marketing activities across the channels with Pushwoosh Customer Journey Builder. Messaging, audience segmentation, and analytics — all in one visual tool.
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Plan, execute, analyze, and fine-tune omnichannel campaigns within one marketer-friendly tool. Use Pushwoosh Customer Journey Builder with its out-of-the-box messaging formats to:
in a single workflow — push notifications, in-app messages, emails, SMS, and WhatsApp;
target specific audience segments, run A/B/n tests, and choose proven automated journeys.
Kickstart your customer journey orchestration with basic pre-built touchpoints and default events for any path.
Build multiple customer paths in a single screen with a no-code drag-and-drop editor.
Get tips from Assistant to make your journey ready to launch.
Move on with content creation using AI-powered suggestions.
Branch customer journeys with highly specific segmentation, planning activities for various scenarios, such as unsubscribes, purchases, cart abandonment, and more
Autosend messages in response to real-time user behavior, such as push notification open, screen views, etc.
Check push reachability before launch and send your messages via accessible channels to get them delivered for sure
Get the whole picture of your campaign performance on the Journey canvas.
Pause and edit your journeys and simplify their structure to grasp a better understanding of the workflow
Visualize customer journey paths, notice drop-offs, and take measures ASAP
Anticipate user behavior with guidance, reminders, and incentives
Use your design to create custom-tailored messages matching your brand's tone of voice
Send personalized messages based on user devices, OS, languages, and other zero- and first-party data
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Evaluate performance with the help of data-driven analytics and reports viewed as visual dashboards and charts.
Understand your buyer personas with flexible segmentation and RFM analysis. Predict user behavior too!
Go for A/B/n testing to find out what drives the best results.
Discover how flexible segmentation and omnichannel messaging enable highly targeted campaigns that drive conversions and revenue.
Unify all touchpoints that your customers have with your brand to build an effective omnichannel marketing strategy. Grow and scale your business by seamlessly integrating any digital marketing channel into your workflow. The transparent pricing model lets you choose one channel or a bunch of them, paying only for the units you use.
Know exactly when, where, how, and who to target with your messages using advanced marketing segmentation software. Track customer movement between segments and funnel stages in real time. Deliver personalized communication via their preferred or most effective channel.
Start working right after the Pushwoosh SDK integration. Use Default Tags and Events to trigger automations based on customer attributes or activity.
Build your own creatives based on pre-built templates and reusable elements. Get help from the AI-powered message composer and image suggestions.
Make sure a user can receive your message, or send it via an alternative channel. Your push was delivered but never opened? Track and react on it too!
Provide unique customer experiences and be relevant to any user’s context with the Dynamic Content and Liquid Templates.
Incentivize your clients to move on along their journey paths. Compare multiple branches and experiment to find the best-performing messaging.
Set up one-time or regular sending of your messages, and define frequency capping to limit the number of communications a user may receive at a time.
Recency, Frequency, and Monetary value analysis lets you segment your customers based on their engagement level and revenue potential.
See how your campaign performs right on the Journey canvas and in dashboards. Check CTRs and retention rates for audience segments, and report on conversions.
Choose among pre-built integrations or connect your existing martech tools to Pushwoosh CDP seamlessly. Integration is quick and easy!
Here is how brands unlock the power of Pushwoosh Customer Journey Builder using different types of journeys. Boost onboarding, re-engage dormant users, push to conversions, and reduce churn rates by orchestrating holistic experiences tailored to each customer’s movements along their journey.
Send welcome in-app messages to onboard new users.
Use email to stir up users who remain inactive after signing up to your app.
Offer seasonal discounts via pushes or emails to earn repeat customers.
Show an in-app message promoting premium items after a buyer shows interest in a basic product.
Send reminders of an expiring subscription and offer perks and bonuses.
Warm up your audience with pushes about an upcoming sale.
Send pushes or emails reminding new users to continue filling in their profile.
Offer discounts and other perks to active customers.
Instead of continuing remarketing, Bladestorm started sending recurring pushes to current users. This led to an increase in MAU by 16.62% and growing revenue. The success was due to the consistency of the pushes, a reasonable offer, and wise onboarding of recently active users.
HungryNaki turned its growing user base into high-value customers by sending personalized multilanguage pushes to users, based on their behavior (homepage visits, menu viewed, order added, and others).
AvaTrade created a dedicated messaging flow with Pushwoosh Customer Journey Builder, sending deeply personalized pushes. The result was the average CTR 9.4 times higher than the industry benchmark. A series of pushes combined with in-app reminders moved 12% of anonymous users to registering real accounts.
Omada’s Almowafir app turned occasional discount shoppers into loyal customers with automated messaging, applying behavior segmentation. Personalized approach throughout the entire customer lifecycle proved effective in increasing Day 30 retention by 4% and converting almost two thirds of users to the target action.
Easy to implement, great features, and very good support.
Pushwoosh Customer Journey Builder has improved over time and is now one of the best and easy-to-implement user journeys we’ve used. The dashboard for sending messages is easy to work with, and marketing users find their place very quickly.
For designing communication strategies more powerfully.
We liked the interaction with customers on a single platform. It provides efficient push notification solutions and visual tools. The statistics are in the graph form, which makes it better than its competitors.
For creating paths with automated push notifications.
We aimed to increase the ARPU of the current user base without significantly increasing the advertising budget. Pushwoosh did a good job: thanks to increasing revenue by 4.58%, the spent money was paid off many times over.
This is a marketing term meaning a series of interactions people perform with a brand, from the moment they learn about it to the moment they turn into customers. It covers 5 broad stages: awareness, consideration, decision, retention, and maintaining loyalty. By visualizing customer journeys, you can evaluate and improve strategies, manage risks, minimize costs, and earn higher revenues for a business.
Tools for customer journey mapping allow you to visualize and analyze paths that people go through while interacting with your brand.
One of such tools is Pushwoosh Customer Journey Builder, a customer-focused app which is a great choice for seamless multichannel messaging. In its single interface, you can build marketing automations across multiple channels, including push notifications, in-app messages, emails, WhatsApp, and SMS. Here, you can visualize customer journeys, build different scenarios for versatile user behavior, automate messaging campaigns, and see performance statistics at a glance.
A single-interface visual tool for planning, designing, and executing omnichannel messaging campaigns. They can be as straightforward or sophisticated as you need.
The tool enables you to set up multiple user paths and trigger events, target narrow audience segments, apply real-time segmentation filters, and evaluate the results of your messaging campaigns.
You can try working with Pushwoosh Customer Journey Builder and learn its main functionality by signing up to Pushwoosh and installing the Push On mobile app that we developed specifically for testing. Follow the link to install it and give it a test-drive before starting to create journeys for real users.
You can try working with Pushwoosh Customer Journey Builder and learn its main functionality by signing up to Pushwoosh and installing the Push On mobile app that we developed specifically for testing. Follow the link to install it and give it a test-drive before starting to create journeys for real users.
Discover how flexible segmentation and omnichannel messaging enable highly targeted campaigns that drive conversions and revenue.
