In-app messaging

No-code solution for non-stop engagement

Reach 100% of your active audience with perfectly timed in-app messages. Drive unparalleled engagement and conversions with in-app messaging as part of your omnichannel strategy.

Tried and loved Pushwoosh's messaging features

Pushwoosh in-app messaging

  • Highly relevant

    Send personalized messages at a suitable moment based on customers' in-app activities.

  • Made easy

    Create in-app messaging campaigns easily with an intuitive drag-and-drop editor.

  • Backed by data

    Enjoy powerful analytics and AI-assisted features that help improve your messaging.

  • Seamless

    Build flows for omnichannel strategies, combining in-apps with other messaging options.


Easy-to-use in-app messaging software to craft compelling stories

Design easily with a no-code in-app editor

No developer or designer skills needed! Craft appealing in-app messages effortlessly:
  • Get started with ease by modifying pre-made templates in our intuitive no-code editor.

  • Drag and drop elements for text and images and preview what the complete in-app message will look like.

  • Upload custom HTML designs to create messages that look native to your app.

Captivate with up-to-the-minute content

Get through to your audience with original creatives:
  • Explore trendy content formats – interactive stories, surveys, promo codes in the form of wheels of fortune or scratch cards, etc.

  • Get help from AI-generated suggestions for ideas and content generation.

Reach international users via personalized massages

Leverage Pushwoosh's personalization tools:
  • Segment users by their countries, cities and languages;

  • Modify in-app messages with Dynamic Content based on user data.

Get a solution to your push notification problem

Discover how flexible segmentation and omnichannel messaging enable highly targeted campaigns that drive conversions and revenue.

Build in-app messages for every stage of the user lifecycle with Pushwoosh

Create your in-app message designs from out-of-the-box templates which you can then edit to match your company style and achieve brand consistency.

Onboard

Welcome newcomers, guide them through the app and set the stage for tailored customer experience by gathering information about users and their preferences.

Activate

Show your app’s value right away. Engage users in their first interaction: nudge them to make a purchase, do a training session, or book a flight – depending on your app’s type.

Drive subscriptions

Inform users about your paid/premium subscription – early in user lifecycle or after they experience an AHA moment – depending on customer journeys within your app.

Promote

Drive conversions to purchase by enticing users with sales, personal bonuses, and promo codes. Highlight limited availability or provide added incentive with free shipping.

Stimulate adoption

Showcase the value of new features and products, encouraging users to explore and make the most out of your offerings. Decrease new features' time-to-adopt and boost their ROI.

Drive opt-ins

Customize your pre-permission screens‌‌ to get more push notification subscribers.‌‌‌‌ Provide a strong value proposition and “What’s in it for me” explanation.

Inform

Notify users of order status updates, subscription limits and payment schedules, account balance, and more. Keep your customers always up-to-date with in-app messaging.

Collect feedback

Show in-app messages asking to rate your app on iOS or Android. Gather reviews and improve your app ranking naturally and effectively.

Amplify your in-app messaging campaigns with powerful features

Relevant context

Pick event triggers and let your in-app messages appear in the best context in response to user behavior.

Audience segmentation

Draw hypotheses and split-test sending different in-app messages to selected user segments.

Zero-party data

Request users’ personal information and preferences to provide them with tailored Dynamic Content.

Perfect timing

Pick Silent Hours for your message impressions and set Frequency Capping to avoid annoying your users.

Data-driven analytics

Check goal conversions, user engagement, and CTRs to assess the effectiveness of your campaign.

A/B/n testing

Get insights from experimenting with different templates and CTAs to see what resonates with your customers.

Real-time user data

Update and edit your campaigns on the go, applying Tags & Events.

In-app statistics

Analyze individual in-app messages with detailed statistics.

Enhance your omnichannel strategy with in-app messaging

Reach your campaign goals faster with omnichannel messaging: try and test combinations of in-apps + push notifications + emails, using Pushwoosh Customer Journey Builder.

In-app messaging does a great job for business growth

Pushwoosh's in-app messaging solution has proved effective in marketing and beyond, helping our users to:

– Assist with onboarding
– Personalize user experience
– Decrease cart abandonment rates

– Improve retention rates
– Boost conversions
– Increase customer satisfaction

– Reduce time to adopt new features
– Nurture customer loyalty

Drive your success metrics with Pushwoosh

94%
engaged users monthly
+34%
D30 retention
25x
higher conversion into target action

Success stories

Find out how companies of all sizes across all industries achieve their business goals with Pushwoosh's in-app messaging solution

50% higher engagement rate

Broadband and telecommunications company uses in-app messages to onboard its mobile app users, update them on the latest products and features, and promote content.

Telecom Armenia’s case
4.58% revenue growth

Mobile gaming platform shows how in-app message service coupled with push notifications can increase customer engagement and drive revenue.

Bladestorm’s case
36% app store rating improvement

University’s official loyalty and rewards program reengages inactive users, increases the push notification opt-in rate to 97%, and improves its mobile app ratings by 36%.

Arizona State University’s case
DAU 10X in the first six months

Meal deliveries use in-apps to show perks to first-time users. The omnichannel strategy helps the company scale and grow into a sustainable food delivery service.

HungryNaki’s case
12% conversions to registration

Online broker nudges users into real account registration with in-app messages while they are active. And it sees x9.4 higher CTRs for personalized content.

AvaTrade’s case

This is what our clients say:

Highest-converting messaging, Pushwoosh is worth using! It's a truly all-in-one messaging platform with great features.
Javier Bosque
Head of E-Commerce & Media at Telepizza
Pushwoosh is one of the best Customer Engagement Platforms.

Pushwoosh is one of the easiest to use and implement omnichannel customer engagement platforms for campaigns and driving engagement… It helps me connect with my customers, allows me to retain them for further engagement, explore more products, and drive more sales. It has led to 3X growth in the past cycle.
Javier Bosque
Head of E-Commerce & Media at Telepizza
Great product!

Pushwoosh makes omnichannel messaging so easy. I love how user-friendly it is.
Cassandra H.
Student Texas A&M University

Pushwoosh’s top features for in-app messaging:

Drag-and-drop In-App Editor

Import HTML5/CSS/JS

Customizable in-app templates

AI suggestions

Customer Journey Builder

Multilanguage messages

Behavioral and RF(M) segmentation

Tags & Events ready to use right after SDK integration

Deep Linking

Webhooks

Integration with Qonversion, Adapty, Apphud, etc.

API

Free trial

Pay-as-you-go model

No hidden costs: only pay for the usage

FAQ

What is in-app messaging needed for?

In-app messages are sent while users interact with the app directly. Such messages are handy for offering relevant goods or services, suggesting subscription options, providing tips on how to use the app, etc.
Beyond marketing, such messages improve user experience, simplify onboarding, engage users, assist with feedback, and more.

Push notifications vs in-app messages – what’s the difference?

In-app messages only pop up within the app during active user sessions, whereas push notifications initiate interactions outside of the app.
Also, in-app messages can be sent to any active user, while push notifications require users to opt in for them.

What is the difference between an in-app chat and in-app messaging?

These are two fundamentally different methods of communication. Chat messaging is for delivering one-to-one service, such as customer support, or for real-time group messaging, for example, nurturing the growth of the user community. Meanwhile, in-app messages are meant to incentivize users to complete a meaningful action or improve their app experience.

How does in-app messaging work?

In-app messages are popups, interstitials, or interactive elements that appear after certain triggered events. These can be an app open, a screen view, or any other user activity. You define triggered events and the flow in Pushwoosh’s Customer Journey Builder.

Why are in-app messages so effective?

They fit into the context with perfect timing, matching users’ interests. In-app messages reach every member of your target audience at a unique time when they are engaging with your app, which makes them a highly effective channel of communication. Moreover, you can time in-app messages to certain in-app behaviors or target them specifically at precise audience segments.

What companies can benefit the most from in-app messaging?

When used smartly, in-app messages can be helpful in practically any area, especially in e-commerce, subscription-based apps, news and media, mobile gaming, fintech, etc.

Get a solution to your push notification problem

Discover how flexible segmentation and omnichannel messaging enable highly targeted campaigns that drive conversions and revenue.