Loyalty program, connected end to end. Delight customers on every channel
Turn loyalty data into personalized, cross-channel conversations that keep members coming back.
Where most brands lose customers
Most brands run a loyalty program but struggle on two fronts: reaching members at the right moment, and making the program feel personal enough that members believe the brand knows them. Both show up in small, expensive ways.
- A customer earns enough points for a reward and never finds out.
- A tier upgrade lands quietly in an app nobody opened this week.
- Points expire before anyone gets a reminder.
- A birthday reward goes out on the one channel the customer never checks.
With NeoDay and Pushwoosh connected, you reach every member on the channel they actually use, with messages tailored to where they are in the program — turning dormant points into repeat visits and revenue.
About the platforms
About NeoDay
NeoDay is an API-centric, cloud-agnostic loyalty platform built for speed and flexibility. Brands can launch a fully operational loyalty program in as little as 10 weeks, as a standalone app, an SDK inside an existing app, or a web experience. Points, tiers, gamification, and AI-driven personalization run from one back-office, turning loyalty into a profitable growth engine with minimal IT effort.
About Pushwoosh
Pushwoosh is an omnichannel customer engagement platform for messaging, segmentation, analytics, and optimization, already used by brands across gaming, fintech, retail, and media to reach customers across push, email, SMS, and WhatsApp. Behavioral triggers and cross-channel orchestration turn one-time activity into repeat engagement and measurable lift in customer lifetime value.
Loyalty engagement
What gets members to stayLoyalty points
Points milestones, tier upgrades, birthday rewards, and expiring-points reminders delivered as personalized triggers, on the channel each member actually uses. Points and tiers keep customers enrolled.
Gamified experiences
Stamp cards, scratch cards, spin-to-win wheels, quizzes, and challenges, without building custom in-app carousels from scratch. Gamification keeps members engaged.
NeoD.ai
Next-best offers surface the right reward at the right moment, churn-risk signals catch drop-off before members disappear, and campaign tuning adjusts segments and timing based on performance. AI keeps it personal.
Selected use cases
Turn everyday loyalty moments into messages members actually see.
Points milestone reached
A customer crosses a points threshold for a reward.
- Result:
Faster redemption and a reason to come back.
Tier upgrade
A customer crosses into a new loyalty tier.
- Result:
Members feel the upgrade the moment it happens.
Points about to expire
A batch of points is set to expire unused.
- Result:
Dormant points turn into a completed redemption.
Birthday reward
A member's birthday triggers a personal reward.
- Result:
A personal touch that keeps members enrolled.
Proven with leading brands
NeoDay’s loyalty platform already powers programs for retail, food service, cinema, and FMCG brands, including Heineken, Tesco, MOL Group, Pathé, and Texaco.
Grow loyalty and reach with one connected system
Turning loyalty into revenue isn’t about stacking more channels. It’s about reaching the right member with the right message at the right moment.