Wallet passes for events

Just the ticket

Event tickets in Apple Wallet and Google Wallet: seat, door, and start time on the phone — updated when plans change.

Ticketline event ticket in Apple Wallet for Nova Waves Live with date, venue, door, section and seat

Why your tickets belongs in Wallet

PDF tickets get lost in the inbox, and screenshots don’t update. When the start time moves, the news only reaches whoever opens the email.

At the door in one tap

The ticket is in Wallet, ready to show without searching the inbox.

One change, every ticket

Move the start time once, and it updates on every ticket issued.

Right on time

Tickets can surface on the lock screen near the venue and close to the start.

How event teams use Wallet

Each one is a model scenario — a typical setup, not a client case study:

Ticket after purchase

The purchase event starts a journey that issues a personal ticket with seat and row from the order.

Time, venue, or door change

Edit the shared field once — it updates on every issued ticket, with Google's update alert close to the start.

Doors-open reminder

The venue location on the pass plus a push before doors open helps people find the right entrance.

General admission pass

One shared pass for a free or open event — allow multiple holders so one link works for everyone.

After-show offer

A segment of attendees, and a journey issues a coupon for the next event or merch.

Your scenario

A different flow in mind? Map it with our team on a demo — the setup is the same account either way.

One scenario, step by step

Here’s “Ticket after purchase” from both sides: what the fan sees and what your team sets up. A free or general admission event skips all of this — one shared ticket from the builder.

  1. A fan buys a ticket

    An Event Ticket pass campaign: event, date, and venue as shared fields; name, seat, and row as personal fields. The purchase event starts a journey.
    Wallet Pass Campaigns ↗

  2. They get the confirmation email with an Add to Wallet button

    Issue Wallet Pass maps Seat and Row from the order; Send Email adds the personal link.
    Issue Wallet Pass ↗

  3. They save the ticket

    Nothing to set up here: the pass registers for updates on its own, and the holder shows up in the customer profile.
    Apple Wallet ↗ · Google Wallet ↗

  4. The start time moves — every ticket follows

    Edit the shared date field once: Pushwoosh shows how many tickets it affects and pushes the change to all of them.
    Update design and push changes ↗

Customer Journey in Pushwoosh where a ticket purchase issues a personal event ticket and the confirmation email delivers the link

Safe choice

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Data Privacy Framework

DPF certified

Pushwoosh is officially certified under the EU-U.S. Data Privacy Framework, including the UK extension, and the Swiss DPF.

Two ways to launch

Start without code today, automate when you’re ready — both routes run on the same account.

1. Start without code

One shared pass for everyone — a general admission ticket. Build it once, then drop the link or QR code into push, email, SMS, your site, or the till; allow multiple holders on Google Wallet so one link works for all.

What you’ll need:

  • Apple Wallet — a Developer Program membership and a signing certificate uploaded to Pushwoosh. No iOS app.
  • Google Wallet — a Wallet Console issuer account and a service account key.
  • Door check — your ticketing system validates the barcode; entry control stays on your side.

2. Automate in Customer Journey

A personal ticket for every buyer: a pass campaign plus an Issue Wallet Pass step in a journey, with seat and row from the order. Shared-field edits handle schedule changes for everyone at once.

Everything from Route 1, plus:

  • Order data — purchase events with seat and row, linked to a User ID.
  • A trigger event — the purchase that starts the journey issuing the ticket.
Pass builder in Pushwoosh with an event ticket campaign and a live preview of the Ticketline ticket
Customer Journey in Pushwoosh where a customer event triggers an Issue Wallet Pass step and a message sends the pass link

Already in your Pushwoosh account

A pass doesn’t deliver itself. The channels that carry it and the customer data behind it are already in your account — so the price of running Wallet looks like this.

What your Wallet setup includes

Wallet add-on fee: $0 — it’s part of the platform, your price depends on your plan.

Phone lock screen where a Wallet pass update, a push, an email and an SMS all carry the same Northwind pass

Questions organizers ask before they start