API for Telecom

Automate subscriber engagement at scale with one API

Connect your telecom systems to Pushwoosh and launch personalized campaigns across push, SMS, email, and in-app channels. One API to reduce churn, increase ARPU, and keep subscribers engaged.

Automate subscriber engagement at scale with one API

Drive telecom results with API-powered engagement

-25%
churn rate with automated retention campaigns
+18%
ARPU through API-driven plan upgrade offers
+45%
self-service app engagement
Growth statistics chart

Trusted by telecom and communications brands

API-powered campaign automation for telecom

Stop building and maintaining in-house messaging systems. With Pushwoosh API, your team can launch retention campaigns, payment reminders, and upgrade offers programmatically, freeing developers to focus on your core product.

  • Triggered campaigns: Launch retention offers, payment reminders, and plan upgrade promotions automatically based on subscriber events;
  • Batch operations: Manage subscriber tags, segments, and device data in bulk through a single API call;
  • Journey activation: Start multi-step customer journeys via API to automate onboarding, retention, and upsell sequences;
  • Full API coverage: Every feature available in the Pushwoosh dashboard can also be accessed and controlled through the API.

So you can automate your entire subscriber communication lifecycle without building custom infrastructure.

Real-time subscriber event handling

React to subscriber behavior the moment it happens. Send event data to Pushwoosh via API and trigger personalized messages instantly, whether a subscriber hits a data cap, activates roaming, or shows signs of churn.

  • Event ingestion: Push subscriber events like DataCapReached, PaymentMissed, or ContractExpiring to Pushwoosh in real time;
  • Automated responses: Trigger targeted messages within seconds of receiving an event, across any channel;
  • Behavioral signals: Track usage patterns, app activity, and service interactions to identify upgrade and retention opportunities;
  • Webhook support: Receive delivery confirmations, open events, and conversion data back to your telecom systems via webhooks.

Which means your team can shift from reactive service alerts to proactive, revenue-driving subscriber engagement.

Subscriber data management and segmentation

Sync your subscriber data from BSS/OSS, CRM, and billing systems into Pushwoosh via API. Build precise audience segments based on plan type, usage patterns, payment history, and contract status.

  • Data import: Push subscriber attributes, tags, and custom fields from any system to Pushwoosh programmatically;
  • Dynamic segmentation: Create segments that update automatically as subscriber data changes, like HighDataUser, ChurnRiskHigh, or PlanUpgradeEligible;
  • Cross-device profiles: Unify subscriber data from mobile apps, web portals, and support channels into a single profile;
  • Custom events: Define and track telecom-specific events to power targeted campaigns and analytics.

So you can target the right subscribers with the right message, based on real-time data from your operational systems.

Omnichannel messaging through one API

Reach subscribers on their preferred channel without managing separate integrations for each. Pushwoosh API provides a single endpoint for push notifications, SMS, email, in-app messages, and WhatsApp.

  • Push notifications: Send real-time data usage alerts, payment reminders, and promotional offers directly to subscribers’ devices;
  • SMS and WhatsApp: Deliver critical service alerts, authentication codes, and time-sensitive offers with high deliverability;
  • Email: Share billing summaries, plan comparisons, and detailed service updates through templated or custom emails;
  • In-app messaging: Guide subscribers through plan changes, feature adoption, and self-service support within your app.

Which means your development team integrates once and your marketing team reaches subscribers everywhere.

Seamless integration with your telecom stack

Pushwoosh API is built to work alongside your existing infrastructure. Connect with BSS/OSS, CRM, data warehouses, and BI tools without disrupting your current workflows.

  • REST API: Clean, well-documented REST API with over 100 methods for complete platform control;
  • Data sync: Bidirectional data flow between Pushwoosh and your operational systems keeps subscriber profiles current;
  • Developer support: Pushwoosh support team includes experienced developers who understand telecom integration challenges;
  • Documentation: Comprehensive API reference with examples, SDKs, and integration guides to accelerate your setup.

So your team can go from integration to live campaigns in days, not months.

Why telecom operators choose Pushwoosh API

Full API control

Every feature is API-accessible. Automate campaigns, manage subscribers, and pull analytics programmatically.

Real-time event processing

Ingest subscriber events and trigger personalized messages in seconds. No delays, no manual intervention.

Built for scale

Handle millions of messages during peak traffic. Dedicated SLA options for enterprise telecom clients.

Flexible integrations

Connect with BSS/OSS, CRM, billing systems, and BI tools. Your data flows where it needs to go.

Security and compliance

Open-source SDKs for verification. SOC 2 certified. GDPR-compliant data handling for subscriber information.

Developer-level support

Get technical assistance from engineers who understand telecom. Thorough documentation and fast response times.

See telecom API in action

Discover how Pushwoosh API helps telecom operators automate subscriber engagement, reduce churn, and increase ARPU with programmable, multi-channel campaigns at scale.

See telecom API in action

This is what telecom clients appreciate in Pushwoosh

Safe choice

ISO 27001:2022 Certified

ISO 27001:2022

Pushwoosh meets industry standards for online security and is certified by ISO 27001:2022.

GDPR Compliant

Ensuring GDPR compliance

We maintain the highest standards of compliance with data protection regulations.

OWASP Compliant

Adhering to OWASP principles

Our platform embraces the Security by Design approach to prevent potential threats.

HIPAA Compliant

HIPAA

Pushwoosh is HIPAA compliant, ensuring the confidentiality, integrity and availability of PHI(ePHI).

SOC 2 Certified

SOC 2 Type 1

Pushwoosh possesses a SOC 2 Type 1 report, reflecting our commitment to ensuring the utmost security of user data.

Data Privacy Framework

DPF certified

Pushwoosh is officially certified under the EU-U.S. Data Privacy Framework, including the UK extension, and the Swiss DPF.

Easy to adopt

Customer Success Managers

Experts in addressing unique use cases and helping you set highest-ROI campaigns and drive more revenue.

Support team

Customer-focused experts dedicated to providing exceptional service and resolving issues with personalized care. Available 24/7.

Resource library

Valuable resources for self-sufficient campaign management from our blog, documentation, guides, and webinars.

Easy to integrate

Via SDK or API

You can seamlessly incorporate Pushwoosh into your app using either our SDK or API.

Cross-platform frameworks

We support all cross-platform frameworks including Flutter, React Native, Xamarin, Cordova, and others.

FAQ

Pushwoosh API lets you send subscriber events like declining app usage, missed payments, or contract expiration dates directly to the platform. When these events arrive, automated campaigns trigger instantly with personalized retention offers.

You can set up triggered journeys that respond to churn signals in real time: a subscriber who misses a payment gets a reminder via push, followed by an SMS if they do not act. A subscriber approaching contract end receives a personalized renewal offer based on their usage patterns.

Telecom operators using Pushwoosh see up to 25% reduction in churn rates because every retention campaign is driven by real subscriber behavior data sent through the API.